STORE POLICY
CUSTOMER CARE
Our products may contain or come into contact with WHEAT, EGGS, PEANUTS, TREE NUTS, and MILK. We take allergens seriously and do everything we can to accommodate Clients who have allergies or intolerances to foods. We do our best to reduce the risk of allergen cross-contamination in our kitchen, however we cannot guarantee that any of our products are completely free from allergens. It is the Clients responsibility to inform us of any dietary requirements or food allergies and where possible, we will advise Clients on alternative options (if available). Clients should use information provided to help assess their own level of risk based on their personal circumstances before eating any of our products and consume products at their own risk. The allergen information provided should not be considered as any form of guarantee but as a best effort to provide the Client with known allergens contained within our products.
PRIVACY & SAFETY
Email Marketing: with your permission we may send you emails about our new products, promotions and other updates. To receive these emails you would need to submit your email address and therefore would be providing consent for us to use this information. We do not disclose, exchange or sell your email address information to anyone.
Payment: we do not process payments on our website and will never ask you for your credit card or banking information. All payments for our products are done via INTERACT or a WIRE TRANSFER 24 hours before pick up of products.
INQUIRIES & FEEDBACK
If you have any concerns, questions or would like to provide us feedback on our products, please email us at stacey@simplydeliciouscakestudio.com.
PAYMENT METHODS
- Interact
- Electronic Transfer
​
Please ensure funds are transferred 24 hours before pick up.